Shipping & Fulfillment Policy

We are committed to ensuring the timely and efficient delivery of our innovative cleaning solutions to your doorstep. Below, you'll find detailed information about our fulfillment and shipping processes, designed to make your shopping experience as smooth as possible.

Order Processing:

Order Confirmation: Upon placing your order, you will receive an order confirmation email. This confirms we have received your order and are preparing it for shipment.
Processing Time: Orders are typically processed within 1-3 business days. Processing times may vary during peak periods or due to stock availability.
Order Changes and Cancellations: If you wish to change or cancel your order, please contact us within 24 hours of your purchase. Once your order has moved to the shipping stage, we cannot guarantee changes or cancellations.

Shipping:

Domestic Shipping: We provide UPS shipping and tracking information. Shipping costs are included in the pricing of the product.
International Shipping: We do not ship internationally at this time, unless it is a wholesale opportunity.
Shipping Carriers: We partner with UPS to ensure your order arrives safely and efficiently. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Delivery Times:

Standard Shipping: Typically takes 3-7 business days
Expedited Shipping: Available for domestic orders with delivery within 2-3 business days.

Shipping Issues:

Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will work with the carrier to locate your package or send a replacement.
Damaged or Incorrect Orders: In the event that your order arrives damaged or incorrect, please contact us within 48 hours of receipt with photographic evidence. We will arrange for a replacement or refund as appropriate.

Returns & Exchanges:

Please refer to our Return Policy page for information on returns and exchanges.

For any questions or concerns regarding your order or shipping, please contact us. We're here to help ensure your satisfaction with every purchase from TheTrashVac.com.